Get started

Privacy Policy

This Privacy Policy (“Privacy Policy”) describes the policies and procedures of Shrtlygen IO (“we,” “our,” or “us”) and explains how we collect, use, store, and protect your information when you use our services, including our AI-powered chat model (the “Services”). Please also review our Terms of Use (the “Terms”), which describe the terms governing your use of our Services.

 

INFORMATION WE COLLECT

We collect information when we operate, provide, and improve our Services, including when you install, access, or use our Services.

 

INFORMATION YOU PROVIDE

  • AI Chat Interactions: We collect the text and queries you provide to the AI chat model to generate responses. This data is processed for service improvement and not used for profiling or decision-making.
  • Account Information: When you create an account or communicate with us, you may provide personal information such as:
    • Full name
    • Email address
    • Phone number

 

AUTOMATICALLY COLLECTED INFORMATION

  • Usage Data: We may collect metrics related to your interactions with the AI chat model, such as usage frequency, message patterns, and performance indicators.
  • Device and Connection Data: When you access our Services, we may automatically collect information about the device you use, such as:
    • Device type and operating system
    • IP address
    • Browser type and version
    • Unique device identifiers (e.g., push tokens for notifications)
  • Log Data: We collect diagnostic and performance logs to improve the functionality of the AI chat model.

 

PAYMENT INFORMATION

All payments made through our platform are processed by a third-party payment provider. We do not collect, store, or process any payment information directly.

 

HOW WE USE THE INFORMATION WE COLLECT

Our primary purpose in collecting your information is to operate, improve, and personalize our Services. We may use your information to:

  • Provide and enhance the functionality of the AI chat model
  • Respond to customer support requests
  • Analyze and optimize the performance of our Services
  • Prevent fraud, security breaches, and other malicious activity
  • Comply with legal obligations and regulatory requirements
  • Deliver personalized content and communication
  • Send marketing materials and service updates if you opt-in

We do not use your information for any other purposes without your explicit consent.

 

HOW WE SHARE INFORMATION WITH THIRD PARTIES

We may share your information with selected third parties only under the following circumstances:

  • Service Providers: We partner with trusted third-party providers to help us operate, provide, and improve our Services (e.g., cloud infrastructure, analytics tools). These providers adhere to data protection standards that match ours.
  • Legal Compliance: We may disclose your information to law enforcement, regulators, or other authorities when required by law or in response to valid legal requests.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred to the successor entity under the terms of this Privacy Policy.

 

DATA RETENTION

We retain your information only for as long as necessary to provide our Services and comply with legal obligations. If you delete your account or request data removal, we will delete your personal information except where retention is required by law.

 

DATA SECURITY

We are committed to protecting your personal information through industry-standard security measures, including:

  • Encryption protocols (e.g., TLS) to secure data transmission
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments

Despite these efforts, no method of transmission over the Internet is completely secure. Use our Services at your own risk.

 

COOKIES AND TRACKING TECHNOLOGIES

Our Services use cookies and similar technologies to:

  • Remember user preferences
  • Analyze usage patterns
  • Improve the performance and security of the AI chat model

You can manage your cookie preferences via your browser settings.

 

USER RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • Accessing the data we hold about you
  • Requesting corrections or updates to your information
  • Requesting deletion of your information
  • Opting out of marketing communications

To exercise these rights, contact us at the email provided below.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. If we make significant changes, we will notify you by updating the “Effective Date” or via direct communication. We encourage you to review this policy periodically.

 

CONTACT US

If you have any questions about this Privacy Policy or your personal information, please contact us:

  • Company Name: Shrtlygen IO
  • Company Number: [Your Company Number]
  • Legal Address: [Your Legal Address]
  • Email: [Your Support Email]

Effective Date: [Insert Date]